Outsourcing/BPO Valuation: Multiples for Philippine Call Centers and BPOs

Outsourcing/BPO Valuation: Multiples for Philippine Call Centers and BPOs

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Kiran Bibi Broker Asked 1 month ago
What are the typical valuation multiples (based on headcount or revenue) currently being applied to established BPO and call center businesses in the Philippines?
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2 Answers

BPO and call center businesses in the Philippines are typically valued at 3–6x EBITDA or 1.5–2x annual revenue, depending on profitability, client contracts, and growth prospects.
N Answered by Neil Walter | 2 weeks ago
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For established BPO and call center businesses in the Philippines, buyers usually look at industry norms rather than something tied strictly to headcount. The most common benchmark is an EBITDA multiple, and for profitable call center/BPO firms you’ll often see deals roughly in the 3Γ— to 6Γ— EBITDA range, with stronger contracts, international clients or niche services lifting values toward the higher end.
M Answered by M.Arham | 5 days ago
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